Powered by AI + Real Experts

Expert Tech Support.
Instantly.

Stuck with a tech problem? Let our AI diagnose it in seconds — or get connected to a verified human expert in minutes. Chat, remote desktop, resolved.

📱 Download the App 🤖 Try AI Help
app.touchtofix.com/session
🧑‍💻
Live Expert Chat
Raj K. · Certified Tech
My WiFi keeps dropping every 10 minutes
I can see your network logs — looks like a channel conflict. Let me fix it via remote desktop.
Yes please!
🖥️
Remote Desktop
WebRTC · End-to-end encrypted
Live session active — 4m 12s
Diagnosing network adapter…
Applying channel fix…
500+
Verified Experts
< 5 min
Avg. Response Time
50k+
Issues Resolved
Everything You Need

Built for real people,
real problems.

From quick AI self-service to full remote desktop with a certified expert — TouchToFix handles it all, on any device.

🤖
AI Self-Service ✦

Describe your issue, get step-by-step AI fixes instantly. Smart diagnostics trained on thousands of real tech issues. No waiting, no queue.

🧑‍💻
Real Expert Support

Connect with verified, background-checked technicians in minutes via live chat and remote desktop. Human empathy meets technical precision.

🖥️
Secure Remote Desktop

WebRTC end-to-end encrypted screen sharing. Works from any browser — no plugins, no installs. The expert sees your screen, solves your problem.

🏢
Company IT Plans

Onboard your IT team directly on-platform. Employees see your company experts in a dedicated tab. Admin dashboard, SLA monitoring, team billing.

⏱️
Fair Billing

Pay only for time used, in 15-minute slabs. No subscription required. Each expert sets their own rate. You see it upfront — no surprises.

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Multi-Platform

Windows, macOS, Linux — any customer device. Expert app available on iOS and Android. FixMe portal works in any modern browser.

Simple Process

Up and running in minutes.

Three steps from frustrated to fixed. No friction, no downloads required for customers.

1
📝
Describe Your Issue

Open the app and type what's wrong — or use the AI assistant first for instant automated troubleshooting. No technical jargon needed.

2
⚡
Get Matched

AI attempts a fix immediately. If you need a human, you're matched with an available verified expert in your category — typically under 5 minutes.

3
✅
Issue Resolved

Chat it through or share your screen via secure WebRTC remote desktop. When it's fixed, you pay only for the time used — in 15-minute slabs.

Transparent Pricing

Pay for what you use.
Not a penny more.

No subscriptions, no hidden fees. Choose the tier that fits how often you need help.

Free Fixers
₹0

Community volunteer experts. No cost whatsoever. Perfect for simple, common issues where the community has your back.

  • Access to community volunteer experts
  • AI-powered self-service diagnostics
  • Live chat support
  • Standard queue priority
  • Basic remote screen view
Get Started Free
Pay-Per-Session
₹150 / 15 min

Expert's own rate — typically from ₹150 per 15-minute slab. No monthly fee. You only pay when an expert helps you resolve something.

  • Verified, background-checked experts
  • Full remote desktop access
  • Live audio + video support
  • Priority queue placement
  • Session recording (optional)
  • Rated expert selection
Download App
Business Plan
Custom

Custom SLA agreements, team management, volume discounts, and dedicated account management for your organisation's IT support needs.

  • Custom SLA & response guarantees
  • Dedicated company IT tab for employees
  • Admin dashboard & ticket tracking
  • Team billing & invoice management
  • Volume discounts on session time
  • Onboarding & training support
Contact Sales
For Businesses

Bring your IT team
on-platform.

Employees get a private "Company IT" tab in the app — connected directly to your in-house experts. No more shared Slack threads or email chains for tech issues.

  • 📊
    Admin Dashboard
    Full visibility into every ticket — open, in-progress, resolved. Track team workload and response times in real time.
  • ⏱️
    SLA Monitoring
    Set custom SLA thresholds. Get alerts before SLAs breach. Automated escalation to senior engineers when needed.
  • 💳
    Centralised Billing
    All expert sessions billed to one account. Monthly invoices, per-team breakdowns, and volume discount tiers.
  • 🔒
    Private & Secure
    Your company's sessions are isolated. WebRTC encryption on all remote desktop streams. No data leaves your session.
Talk to Sales →
🏢 Acme Corp · IT Team
Live
RK
Rajesh Kumar
Network
Online
PS
Priya Singh
Security
In Session
AM
Arjun Mehta
Hardware
Online
NP
Nisha Patel
Software
Away
📊 This Month's SLA Report
98.4%
SLA Met
3.8m
Avg Response
247
Tickets Closed
Got Questions

Frequently asked questions.

Everything you need to know before you get started.

TouchToFix is an on-demand tech support platform that connects you with verified technology experts in minutes. You can get help via live chat, voice, or fully encrypted remote desktop — right from the TouchToFix app or any browser. Our AI assistant also provides instant automated troubleshooting for common issues, so you often don't need to wait for a human at all.
Yes. Our Free Fixers tier gives you access to community volunteer experts at absolutely no cost. The AI self-service tool is also completely free to use. If your issue requires a verified professional expert, you'll move to our Pay-Per-Session tier — where you only pay for the time you use.
Our remote desktop uses WebRTC — the same technology behind Google Meet and Zoom — to create a direct, peer-to-peer encrypted connection between your screen and the expert. You share a QR code or transfer token from the mobile app; the expert opens the FixMe Portal in their browser. No plugins or software installations are required on either side. The stream is end-to-end encrypted and the session ends the moment you hang up.
Absolutely. All remote desktop sessions use WebRTC end-to-end encryption — we never have access to the actual screen data. Session tokens are one-time-use and expire immediately after a session ends. Experts are background-verified before being approved on the platform. For business plans, all sessions are isolated within your organisation's private workspace.
You pay only for time actually spent with an expert, billed in 15-minute slabs. Each expert sets their own rate, which you'll see clearly before starting a session — no surprises. Payment is processed securely through our platform. For business accounts, all sessions are consolidated into a single monthly invoice with per-team breakdowns and optional volume discounts.
Download the TouchToFix Expert app (iOS or Android), complete the sign-up, and submit your qualifications for verification. Our team reviews your background and technical certifications — typically within 2–3 business days. Once approved, you set your own availability, specialisations, and hourly rate. You get paid directly for every session you complete.
Get Started Today

Available on iOS & Android.

Download the TouchToFix customer app to get instant tech support. Or grab the expert app to start earning on your own schedule.

🍎
Download on the App Store
▶
Get it on Google Play
🌐
Open in browser FixMe Portal

Expert app available separately on iOS & Android · Free to download · No subscription required